Conference Attendees Collaborated on Barriers and Solutions During the 2021 Presidents Conference
The Healthcare Foodservice Leadership Council collaboration sessions with operators, manufacturers and a handful of distributors revealed several challenges and opportunities. Among those were hiring, communication with stakeholders, and the need for a better understanding from suppliers of the segment prior to sales calls.
The FLC Strategy
The healthcare collaboration session opened with defining the purpose of the Foodservice Leadership Councils: To provide thought leadership through collaboration with trading partners, that reduces friction and smooths the value chain - or ecosystem - in healthcare. Through the efficiencies in communication and relationships, the value of foodservice is enhanced for customers.
The Challenges with Healthcare Foodservice
While supply chain shortages and labor scarcity are ever-present, the roundtable discussions accepted these as a given in the industry and tried to dig a bit deeper into challenges inherent in the segment. The challenges and comments are listed in the table below.
|Challenge||Details / Comments|
|Foodservice Area Relevance Post-Covid||
|Local and Regional Regulations||
The Opportunities and Solutions with Foodservice
Once conference attendees from the value chain reviewed and documented the challenges facing healthcare foodservice, the next step was to jointly collaborate on solutions. Some of the proposed solutions are underway - such as the “bowl” program to help with standardization, while menu (or SKU) reductions, manufacturer segment training, and supply flexibility were also discussed.
|Solutions||Details / Comments|
|Continuity Among Channels||
|Build for Flexibility||
|Product Standardization Across Channels||
|Training for Manufacturers||
The Healthcare FLC Live Meetings Will Resume in January, 2022
In January 2022, the five Foodservice Leadership Councils will reconvene in a live conversation, open to all members, and report on the status of the solutions shared in each session. IFMA will release the dates and times of each session in December 2021.
About the Foodservice Leadership Councils: In the fall of 2018, several leading operators across different industry segments approached IFMA looking for help. They felt their communities were underserved in the areas of insights, business best practices and more effective connectivity with manufacturers. They also recognized the opportunity to learn from each other and the broader industry to better serve their customers.
For operators interested in learning more about the ongoing council work and access to upcoming resources, visit IFMAworld.com/council, or contact Jim Green at firstname.lastname@example.org. You will receive updates on council activities and have complimentary access to whitepapers, webinars, and conferences.
The healthcare collaborative discussion at Presidents Conference 2021 was sponsored by: