56 Results for "COEX"


Three Opportunities Technology Brings to Operators

Drawing on data-based research findings specifically fielded for IFMA COEX 2016, Jack Li, managing director at Datassential, discussed opportunities for technological innovation in foodservice to improve customer experiences and deepen the operator/customer relationship. Following the presentation, a panel of foodservice operators addressed lessons from adopting state-of-the-art technologies in their operations, including challenges they have encountered, advice they would give others, and where they see technology taking the industry in the coming years.

Articles
Posted by IFMA May 01, 2016
Tagged in: Center of Innovation Excellence, COEX, Executive Summaries, Leadership, Foodservice Technology

White Castle CEO Lisa Ingram Explains Why Customers Love the Chain

White Castle’s customer loyalty is legendary. Customers have been known to tattoo the company’s logo on their arms and reproduce it on their urns. The fast-food chain’s Valentine’s Day celebrations are so popular that reservations are needed. During a keynote address at IFMA COEX 2016, White Castle CEO Lisa Ingram described the leadership strategies behind the values, practices and culture that have perpetuated customer loyalty. 

Articles
Posted by IFMA May 10, 2016
Tagged in: COEX, Foodservice Operators, Executive Summaries, Centers of Excellence, Leadership

IFMA Members Build Special Bond with Chili’s, Buffalo Wild Wings and 2 Others

Foodservice operators don’t expect to receive fanfare from their suppliers after purchasing their hi-quality products, not even when those products drive increased amounts of repeat business. However, operators who have received an IFMA Innovation Award said the accolade does foster increased good will with their suppliers and builds morale with their colleagues who don’t always get to shine outside of their respective offices.  

Articles
Posted by IFMA May 10, 2016
Tagged in: COEX, Foodservice Operators, Foodservice Innovation, IFMA Awards

IFMA COEX 2016 Executive Summary Series

Some of the foodservice industry’s most compelling topics, issues and opportunities were addressed during the 2016 IFMA Chain Operators EXchange (COEX) that took place in Las Vegas this March. Six of the outstanding presentations delivered at COEX, a conference developed by operators for operators, are covered in the IFMA COEX 2016 Executive Summary Series.

Articles
Posted by IFMA April 18, 2016
Tagged in: COEX, Foodservice Events, Chain Operators, Joint Business Planning (JBP), Insights, Marketing, Executive Summaries, Leadership, Foodservice Technology, Foodservice Government Regulations

5 Questions to Ask About Your Business Partnerships

Finding the right supply chain partner in foodservice can be tough. Stan Frankenthaler of Dunkin' Brands weighs in on five key questions everyone should ask themselves before continuing or creating a new partnership.

Articles
Posted by Stan Frankenthaler, Dunkin’ Brands February 06, 2014
Tagged in: COEX, Foodservice Operators, Operator Collaboration Model