Operator/Manufacturer Collaboration Model (OCM)

In 2014 IFMA and a committee of 30 chain operators and manufacturers championed the development of a new best-practice model for collaboration called OCM - The Operator/Manufacturer Collaboration Model.

The framework includes a set of tools to help manufacturers work more collaboratively and effectively with national account customers, and for operators, with suppliers. It includes a customizable segmentation tool and scorecard that operators can use to segment suppliers and that manufacturers can use to segment their largest accounts. Read more about the OCM.

Operator collaboration model (OCM) Training

OCM Phase II - Joint Business Planning Initiative

Improving Channel Partnerships through Better Collaboration

Despite having existing strong and collaborative relationships, Ed Medlock, SVP Distribution, Logistics, and Program Management at Wendy’s QSCC felt it was important to engage the Operator Collaboration Model with his industry partners to validate and grow those relationships. Read more about how his organization is adopting IFMA’s best practice model.

Refreshing the Operator/Manufacturer Relationship

Working together to become mutually successful should be a no-brainer. It’s all about communication, or in today’s business world, collaboration. It’s vital to eliminate those road blocks and speak the same language. Bill McClellan, Vice President, Foodservice at Dawn Foods shares his passion on the best practice for operator collaboration and how Dawn Foods has benefited from applying this new model. 

Bring your Operator Partner to Presidents Conference

Bring your operator guests to 2015 Presidents Conference and use the power of collaboration to increase your success, foster your relationships, and win the consumer’s choice – together. 

Operator/Manufacturer Collaboration Model

Many operators and manufacturers wish there was some commonality or level of standardization in their conversations. This theme emerged as IFMA began its comprehensive strategic planning process a year and a half ago. In response, the strategic plan called for creation of the Operator/Manufacturer Collaboration Model (OCM). An OCM Committee finished the first phase of its work and presented their findings at IFMA COEX 2015. Learn what OCM Committee Members Bill McClellan from Dawn Foods and Rachel Rushing from Dave & Buster's presented. 

Aug 08

Marketing & Sales Leaders Forum

The annual IFMA Marketing & Sales Leaders Forum focuses on marketing and sales collaboration, providing these professionals the means to apply actionable insights and best practices to work together to improve both strategic planning and go-to-market execution. 

The program serves to unravel the complexities of the foodservice landscape, delivering powerful insights into the consumer, operator and distributor communities, as well as communicating how to best utilize the available tools for improved collaboration and tactical go-to-market execution. 

Oct 19

2017 October Foodservice Fundamentals

The foodservice industry is evolving. Get an updated understanding of how by attending the IFMA Foodservice Fundamentals™. This series is proven to help those new to foodservice by breaking down the complexities of the industry. This premier accelerated training program will highlight multiple topics including industry basics, trading partner dynamics, segment & channel nuances and consumer-based trends and insights.

Nov 05

Presidents Conference

The IFMA Presidents Conference is the place “Where Leaders Meet.” The 55th annual premier top-to-top forum, co-hosted by the NRA and IFDA, brings together influential leaders of foodservice from the operator, manufacturer and distributor communities.