Sysco, Arby’s & other customers share challenges – Find out how they affect you

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Tagged in Foodservice Distributors Foodservice Events Foodservice Industry Research Foodservice Operators Industry Research Optimize Presidents Conference

A star-studded cast of senior executives discussed the most critical issues that keep them up at night during the IFMA/IFDA Presidents Conference 2012. Bill Hale of The Hale Group moderated the conversations and has now summarized this customer insight as well as implications for foodservice manufacturers.

Sample of topics discussed:

Operator challenges, possible solutions and manufacturer implications driven by:

  • Competition
  • Changing/demanding consumer
  • Commodity volatility
  • Trade income

Distributor challenges, possible solutions and manufacturer implications driven by:

  • Changing role
  • Value of "Value added services"
  • Overlap of sales forces
  • Category Management
  • Understanding of channel partners roles

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