Leading operators on innovation, sustainability and supplier relationships

Posted by IFMA April 19, 2013

Tagged in COEX Foodservice Industry Research Industry Research Leadership Optimize

What did foodservice operators have to say when asked about innovation, sustainability and supplier relationships at COEX 2013? COEX is an annual event that enables chain operators to take advantage of business building insights and create personal connections with leading manufacturers.

COEX 2013 PANEL Q&A SERIES: 2 of 4

Kevin Ryan, Executive Director, The International Corporate Chefs Association What is the #1 inspiration driving your innovation?

David Parsley, SVP Supply Chain, Brinker International: At Brinker we have implemented a "triad process" approach to innovation. Essentially, the culinary, procurement and quality teams work collaboratively on all projects. They in turn communicate and collaborate with  other functional areas, such as Marketing, Operations and Finance, as appropriate. By having regular discussions on  all projects, and having the right people involved, we are assured that our decisions are well vetted and evaluated prior to implementation.

Other articles in the series:

Bennigan's, Del Taco & Zinga Frozen Yogurt on driving consumer traffic

Fazoli's and Shari's on maximizing current traffic to drive revenue

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Mar 05

Chain Operators EXchange (COEX)

The IFMA Chain Operators EXchange (COEX) enables chain operators to take advantage of business building insights and create personal connections with leading manufacturers. With dozens of high-profile operators on the planning committee, the program truly is created "by operators, for operators."

Making Sense Out of the Complexities of Foodservice

Doug Brooks, former CEO of Brinker (Chili's and Maggiano's), described several key foodservice industry trends and discussed how operators can respond to these trends at Chain Operators Exchange, COEX. In this environment of marketplace mayhem, the challenge for restaurants is to adapt and improve without losing sight of their brand's core values.

 

Bennigan's, Del Taco & Zinga Frozen Yogurt on driving consumer traffic

Foodservice operators from across the country came together at COEX 2013 to discuss ways to drive new revenue at their foodservice establishments. Find out what their outlooks are on ways to bring in new customers.

How can foodservice compete with grocery retailers?

Have you ever wanted to pick the brains of foodservice leaders? Here you will get candid answers to challenging questions from executives from Ben E. Keith, Panera Bread, Lyons Magnus, plus many more. This group brought their collective knowledge to The IFMA/IFDA Presidents Conference 2012 and the discussions are continued at ifmaworld.com to provide even greater insight.

Top 3 things operators want from manufacturers

Foodservice leaders from every corner of the industry - operators, distributor and manufacturers - came together at The IFMA/IFDA Presidents Conference 2012 to discuss critical issues facing channel partners. Their answers may surprise you.

Leaders answer tough questions on trading partner relationships, the future of foodservice and more

The IFMA/IFDA Presidents Conference 2012 was packed with candid dialogue between more than 21 panelists, including recognized executives from operator, distributor and manufacturer communities. Moderated by Bill Hale of The Hale Group, the hearty discussions led to a number of questions from the audience. Read on for real answers from the panelists.

Casual Dining's value pricing dilemma and how to regain momentum

With QSRs on the rise and many casual dining chains opting for a QSR approach, the focus on price point is more important than ever. As a foodservice manufacturer, you can support operators in their success with a keen eye for menu development, LTOs and more. Read on to find out how.

Delivering more to the bottom line through Demographic Understanding

The foodservice marketplace is changing. The industry has lost 1.7 billion visits since the recession. Its heaviest users, Millennials, have cut back on visits, Boomers and older have increased visits, the multi-cultural population is changing and competition for the consumer tightening. With all of these changes afoot, the question is: should operators stay the course or shake things up?     

Strategies for Restaurants to Grow in the Hourglass Economy

The American middle class traditionally powered consumer spending. But unyielding economic pressures have continued to shift purchasing power away from the middle, creating an hourglass economy, and there is very good reason to believe that this trend isn't likely to change anytime soon. 

Distributor of the Future Whitepaper

The distributor landscape is rapidly changing. As a valued IFMA Member, IFMA and The Hale Group are offering IFMA Manufacturer Members a complimentarywhitepaper on the topic to fuel you with knowledge of the likely evolution of the foodservice distributor and strategic implications for foodservice manufacturers.

Sysco, Arby’s & other customers share challenges – Find out how they affect you

A star-studded cast of senior executives discussed the most critical issues that keep them up at night during the IFMA/IFDA Presidents Conference 2012. Bill Hale of The Hale Group moderated the conversations and has now summarized this customer insight as well as implications for foodservice manufacturers.