Operator/Manufacturer Collaboration Model (OCM)

The Operator/Manufacturer Collaboration Model Committee consists of chain operators and manufacturers who have championed the development of a best practice model for collaboration in foodservice. The process provides a framework for industry practitioners to classify, understand and communicate value of operator-supplier relationships. Additionally, it is meant to develop a common language to drive efficiency and effectiveness between channel partners. 

Click to learn more about the Operator/Manufacturer Collaboration Model (OCM).

Improving Channel Partnerships through Better Collaboration

Despite having existing strong and collaborative relationships, Ed Medlock, SVP Distribution, Logistics, and Program Management at Wendy’s QSCC felt it was important to engage the Operator Collaboration Model with his industry partners to validate and grow those relationships. Read more about how his organization is adopting IFMA’s best practice model.

Refreshing the Operator/Manufacturer Relationship

Working together to become mutually successful should be a no-brainer. It’s all about communication, or in today’s business world, collaboration. It’s vital to eliminate those road blocks and speak the same language. Bill McClellan, Vice President, Foodservice at Dawn Foods shares his passion on the best practice for operator collaboration and how Dawn Foods has benefited from applying this new model. 

Bring your Operator Partner to Presidents Conference

Bring your operator guests to 2015 Presidents Conference and use the power of collaboration to increase your success, foster your relationships, and win the consumer’s choice – together. 

Operator/Manufacturer Collaboration Model

Many operators and manufacturers wish there was some commonality or level of standardization in their conversations. This theme emerged as IFMA began its comprehensive strategic planning process a year and a half ago. In response, the strategic plan called for creation of the Operator/Manufacturer Collaboration Model (OCM). An OCM Committee finished the first phase of its work and presented their findings at IFMA COEX 2015. Learn what OCM Committee Members Bill McClellan from Dawn Foods and Rachel Rushing from Dave & Buster's presented. 

Mar 05

Chain Operators EXchange (COEX)

The IFMA Chain Operators EXchange (COEX) enables chain operators to take advantage of business building insights and create personal connections with leading manufacturers. With dozens of high-profile operators on the planning committee, the program truly is created "by operators, for operators."