Operators are facing four big areas of challenge that Technomic sees as transformative, bound to drive changes in how they approach business: 1) coping with supply chain challenges, including driver shortages; 2) meeting consumer demand for “food with integrity”; 3) dealing with “regulation nation” where industry-disrupting changes may include a higher minimum wage; and 4) incorporating innovations into operations, including new delivery models, variable pricing, self-ordering systems, and robotics.
Executives from Denny’s, Kwik Trip, Fiesta Restaurant Group and Wildflower Bread Company shared their insights on these key industry factors. Comments were offered as part of a panel discussion at IFMA Presidents Conference 2015 held last November.
The following highlights are reviewed in an Executive Summary covering the panel discussion:
- Margin contraction may be inevitable if the minimum wage becomes $15 per hour.
- Consumers’ demand for “food with integrity” has spurred numerous sustainability initiatives.
- Staying true to one’s brand is the way to drive traffic, several panelists feel.
- Operators are focused on topics including talent, value, supplier relationships, and technology.
View the full version of this Executive Summary.
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