We asked the Silver Plate Class of 2014 a few questions to get an inside look at what makes them the operator all-stars they are today. Find out what they had to say about passion for foodservice, career accomplishments and what it means to be part of a legendary group of operators.
What do you enjoy most about your career in foodservice?
I really like the opportunity to positively impact so many people while doing something I love. Whether it is consumers delighted in their experience, associates stretching and growing as business professionals and human beings, or franchisees where success can be the realization of the dream. It is fun to have a chance to make a difference.
Tell us about your biggest career accomplishment.
I am most proud of my family - two amazing children, two great step children and a loving, beautiful wife. Professionally, I am most proud of my role in creating Focus Brands and contributing to their success. This is my greatest professional accomplishment because the company has created thousands of opportunities for people, including over 100 who have earned promotions during my time there, making a positive impact on their lives and that of their family.
How is your segment making a difference for the foodservice industry?
We are concentrated in QSR and fast casual. I think these segments have a positive impact primarily on innovation, technology, service and creating the next wave of entrepreneurs.
What advice do you have for someone new to the foodservice industry?
Find the area within the business that excites you most, and never forget at its core this is a people business. If you are passionate about what you do, your approach will undoubtedly give you a better chance to succeed. Living the hospitality culture of treating people how you would like to be treated, whether it is staff, customers, vendors, or franchisees, will also help you achieve your dreams.
What does being an IFMA Silver Plate recipient mean to you?
I still can't believe it, this is such a prestigious award and it's hard to imagine being mentioned along with the industry giants who have been previously honored.
This recognition validates years of hard work by Focus Brands, Roark Capital Group, our associates and franchisees since it is what we have achieved together that has made this possible.