Dawn Aubrey

University of Illinois

IF Makers Series

Dawn advises those new to the industry to understand it is more than a job, it is a calling that has a significant impact on others. She says personalized service and excellent food made with ethically sourced and sustainably made ingredients are what students like most about U of I Dining. Get to know her.

Ben Shanley

Coca-Cola North America

IF Makers Series

If there's one word to describe Ben Shanley it's "optimistic." He has spent 34 years with Coca-Cola reinforcing the brand's mission to refresh the world and inspire moments of optimism. Ben also views the future of foodservice with an optimistic lens, recognizing the industry's importance for U.S. employment and career growth. Get to know him.

Gretchen Sussman

CSM Bakery Solutions

IF Makers Series

Gretchen develops and communicates clear and actionable strategies, while also removing barriers to her team's success at CSM Bakery Solutions. Further, she also prioritizes getting to know customers and offering value-added solutions to improve business results. Get to know her.

Rick Kirkpatrick

Sweet Street Desserts

IF Makers Series

As vice president of sales & marketing at Sweet Street Desserts and an active IFMA board member, Rick relies on foodservice industry events and social media to build lasting relationships with foodservice leaders, fellow board members and his customers. Get to know him.

Elisa Giusti

Wholesome Harvest Baking

IF Makers Series

Elisa Giusti has a passion that echoes throughout her work. No challenge is too large. Simply tell her something can't be done, and she'll make it her mission to overcome. Pay attention to what she has to say, we'll be seeing much more from the likes of her. Get to know her.

Refine the Definition of Foodservice Supply Chain Optimization

On April 20th, representatives from the 50 member organizations of IFMA’s Supply Chain Optimization (SCO) development board gathered in Chicago for the second of four in-person meetings. The development board continues to progress in developing a best practice framework and model that will be used by the operator, manufacturer and distribution communities in creating a more efficient and effective supply chain.

Addressing Labor Challenges: Be a Partner, Not a Vendor

At the top of operators’ pain points? Labor costs. Labor-related issues represent the single biggest challenge operators face. Labor will absolutely impact the strategies and direction your customers take in the future. Supply-chain partners who can offer solutions to address labor are more likely to drive profitable sales. Success can move a supplier from a transactional vendor into a collaborative partner.

THE PLATE Dining Center and Teaching Platform at Kansas State University

Kansas State University is home to seven alumni who have received IFMA Gold & Silver Plate Awards during the last 30 years. K-State believed it was appropriate for their new teaching platform and dining facility where future foodservice leaders are educated, to be named ‘THE PLATE’, in recognition of the IFMA Gold & Silver Plate Awards.

Foodservice Industry Collaboration Drives Supply Chain Transformation

IFMA in partnership with Kinetic12, HAVI and Datassential are orchestrating a Supply Chain Optimization (SCO) initiative that is the first of its kind in the foodservice industry. Forbes contributing editor, Kate Vitasek, wrote about the progress of the effort and the impact this new best practice can have on the foodservice industry. 

COEX Executive Summary—Consumer Food Journey

Jack Li discussed current research that is focused on understanding how consumers make decisions around food and how those decisions impact the foodservice industry at COEX 2017. Read the executive summary now!

Global Expansion of Supply Chain

The U.S. market is becoming increasingly saturated for many leading foodservice brands. Many have recently shared their plans for international foodservice business development and expansion. International restaurant expansion comes with a host of challenges for all constituents: manufacturers, operators and distributors.

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Aug 08

Marketing & Sales Leaders Forum

The annual IFMA Marketing & Sales Leaders Forum focuses on marketing and sales collaboration, providing these professionals the means to apply actionable insights and best practices to work together to improve both strategic planning and go-to-market execution. 

The program serves to unravel the complexities of the foodservice landscape, delivering powerful insights into the consumer, operator and distributor communities, as well as communicating how to best utilize the available tools for improved collaboration and tactical go-to-market execution. 

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