Malcolm Simmonds

J.R. Simplot Company

IF Makers Series

Malcolm credits his success to getting out in the field and remaining customer-focused. One the best parts of his job is interacting with customers and finding out how they adapt in the ever-changing foodservice landscape. Get to know him.

Josh Halpern


IF Makers Series

Helping retailers alleviate their key pain points is a primary area of focus for Josh. And in the foodservice industry it turns out these issues unilaterally involve traffic, check size, innovation, server training and commodity cost. Learn more about how Josh helps address these challenges and more at Anheuser-Busch. Get to know him.


Kathleen Schartner

Farmer Brothers Coffee

IF Makers Series

When asked how she keeps up with industry news and events, Kathleen noted, "dining out" in her response. It's precisely that simple, insightful, tuned-in mindset that makes Kathleen stand out in foodservice. Get to know her.

Gretchen Sussman

CSM Bakery Solutions

IF Makers Series

Gretchen develops and communicates clear and actionable strategies, while also removing barriers to her team's success at CSM Bakery Solutions. Further, she also prioritizes getting to know customers and offering value-added solutions to improve business results. Get to know her.

Eric S. Hetrick

Global P&G Professional

IF Makers Series

Eric Hetrick has lived in eight locations in four different countries during his 28 years of working with P&G. Now Eric is responsible for leading P&G Professional's business around the globe. A favorite part of his job is bringing innovation to the foodservice industry and helping customers create an outstanding experience for their patrons. Get to know him.

Consumer Planning Program Trendtastic Webinar

This is an exclusive consumer trend webinar available to 2015 CPP members.  The webinar,  hosted by IFMA and Datassential's Jack Li, presented consumer trends that have not been covered by CPP research. 

Joint Business Planning Industry Report Outlines New Best Practice Process

IFMA, in conjunction with The Partnering Group (TPG), released the new industry best practice report on foodservice Joint Business Planning at IFMA’s Presidents Conference Nov. 1-3. This report, titled “Joint Business Planning: A Best Practices Approach for Operators and Manufacturers” unveils the work of a development Board, which consisted of 16 operator and manufacturer organizations. 

Why Should You be a Member of IFMA's Consumer Planning Program?

Want access to consumer insights and trends throughout the year? IFMA's Consumer Planning Program (CPP) offers manufacturer members the opportunity to steer the direction of shared research in addition to view exclusive consumer trend presentations such as like the clip of the Trendtastic webinar shown here. 

IFMA & TPG’s New White Paper Addresses Application of Category Management Best Practices and Processes

CHICAGO, OCT. 1, 2015—Today the International Foodservice Manufacturers Association (IFMA) released a white paper addressing the application of category management best practices and processes that help both distributors and manufacturers drive more collaborative and effective partnerships. The white paper, titled “Full Plate™, Applying Collaborative Planning Best Practice in Foodservice,” is provided by IFMA in conjunction with The Partnering Group (TPG).  

Why Nominating Customers for IFMA Awards can Bring Big Returns

Participating in an IFMA Awards program is one of the best ways for members to maximize participation in many of IFMA’s largest events. Specifically, nominating an operator or distributor for an IFMA Award brings significant opportunities to build customer relations, gain national exposure and serve as an important advocate for the foodservice industry.

Post MSLF Webinar: Utilizing Insights to Form Relevant Strategies

Developing data into insights can be challenging, and using those insights to inform action can prove to be even more difficult. Tim Hand, Partner at The Partnering Group, provided his perspective on best practices in these areas during his webinar titled “Utilizing Insights to Form Relevant Strategies”.

Connect With IFMA

Mar 06

Chain Operators Exchange (COEX)

The Chain Operators Exchange (COEX) enables chain operators to take advantage of business building insights and create personal connections with leading manufacturers. With dozens of high-profile operators on the planning committee, the program truly is created "by operators, for operators."

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